# Failed Payments If you've received an email from us saying that your payment to us has failed, that likely means that the card you have on file with us has expired or isn't accepting payments from us anymore. To resolve this you can [update your payment method.](/tweetshift/premium/update-payment-method.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://maiacodes.gitbook.io/tweetshift/premium/failed-payments.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.